Systems Administrator

Oklahoma City, OK

Type: Full-Time, In Office

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Position Summary

The IT Systems Administrator will maintain and improve our IT systems. You will analyze system requirements, address any problems and provide tested solutions to ensure performance and security. As an IT Systems Administrator, you will be joining a team of engineers, administrators and specialists who are passionate about enhancing technology to improve business processes. You will be responsible for handling ticket escalations, administration, internal support of the enterprise computer systems and peripherals. This position will lead documentation efforts for IT and escalation tracking with the Tier 2 and Tier 3 team as required. This position will also assist with the identification and remediation of vulnerabilities across all IT Systems and endpoints.
Position Responsibilities may include, but not limited to

  • Examine and evaluate current systems and identify system requirements
  • Communicate with users on additional requirements and features
  • Collaborate with cross functional teams
  • Validate changes through testing
  • Train users on the new systems and provide support
  • Stay current with emerging technologies and technical advancements
  • Under limited supervision, provide analysis, design, standardization, implementation, and maintenance of server and storage systems in support of all business units including publicly visible operations
  • Create and maintain comprehensive documentation for all implemented systems for ease of operation, maintenance, identification, and handoff to other support departments
  • Support Windows and business applications both on premises and in the cloud
  • Monitor and enforce software compliance as applicable to ensure the environment stays current with technology and security demands
  • Provide escalated support of the Audio/Visual/CCTV infrastructure across the multiple locations
  • Analyze current or potential business processes and review existing information systems to identify opportunities for improvements
  • Assess and quantify potential benefits of solutions for business and technical processes
  • Adhere to best practices for software design, retention, documentation, and deployment strategies
  • Ability to learn, understand, and apply new technologies, methods, and processes
  • Ability to multitask, given various task assignments, assisting management in prioritization of tasks
  • Act as escalation point of contact for IT Support Team
  • Work across IT functions to troubleshoot and remediate issues that may arise on technical systems and applications used across the business
  • Strive to improve business processes that align with industry and company best practices to enhance security, efficiency, and process improvements
  • Participate on the design, implementation, testing, and processes for new technology functions, applications, and systems
  • Research new technology and report to IT Leadership findings; present findings that show business value
  • Build dashboards (i.e., Power BI), document reports, PowerPoints, etc. that show statistical data from ticketing systems, patching, and other system information; this data will be used to identify deficiencies and assist with the development for process, efficiency, security enhancements
  • Detect, identify, and remediate vulnerabilities across desktops, servers, mobile devices, and other devices/systems as required to drive down risk across the enterprise.
Required Skills and Experience

  • Associate’s degree in IT related field or equivalent experience
  • 5 years’ relevant work experience
  • Proficient use of Windows 10, MS Office, Power BI and other traditional software tools
  • Knowledge of Windows Server Administrative Tools, Microsoft 365 administration, Azure and Active Directory Administration, and knowledge of windows server environments and server software
  • Intune, Samsung Knox, and other MDM tool knowledge
  • PC and Laptop imaging, configuration, and support
Preferred Skills and Experience

  • Bachelor’s degree in IT related field or equivalent experience
  • Strong oral and written communication skills
  • Strong ability to work with team members across multiple departments
  • Possess a “go-getter” mentality and be able to stay busy without being tasked with projects
  • Ability to lead a team with minimal supervision from management
  • Eager to learn new technologies, pursue technical training and certifications that will support personal and business growth
  • Professional demeanor and positive attitude; customer service orientation
  • Excellent communication and inter-personal skills
  • Familiar with programming languages PowerShell, Python, or other automation technologies
  • Ability to talk technically to non-technical people
  • Willingness to learn, earn certifications
  • Ability to learn Artificial Intelligence (AI) technologies and how they could securely be used to improve business processes, reduce cost and improve efficiency
Physical Requirements

  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

Our Mission

Improving Life Through Better Nutrition at Home

Core Values

Teamwork

Relentlessly Dependable

Appreciation & Respect

Innovation & Constant Improvement

Delivering Excellence

Company Overview

Mom’s Meals is a home-delivered meal service providing fully-prepared, refrigerated meal solutions directly to homes nationwide. For over 20 years, we’ve provided seniors, patients recovering post-discharge, and those managing chronic conditions with tailored nutrition solutions that support individual and unique needs. If you’re passionate about the wellbeing of others and truly want to make a difference, Mom’s Meals could be the place for you! We’re a family-operated company looking for fun, compassionate, and friendly people to join our team.

Equity & EOE Statement

At Mom’s Meals, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Effective Date: August 28, 2024

Last Reviewed Date: September 1, 2020

PurFoods, LLC and our affiliated companies (“PurFoods,” “we,” or “us”) are committed to protecting your privacy and are providing the following details regarding how we collect and use the personal information of California residents who are PurFoods employees, independent contractors, job applicants, owners, directors or officers (and their emergency contacts and recipients of employment benefits) (each a “California Employee”).

We are providing this information under the California Consumer Privacy Act. Please read this Privacy Notice to California Employees carefully and provide it to your emergency contacts and recipients of employment benefits.

PurFoods may collect the following categories of personal information:

  • Identifiers, such as name, contact information, online identifiers and Social Security numbers and other government-issued ID numbers;
  • Personal information, as defined in the California customer records law, such as name, contact information, education information, employment history, financial information and medical and medical insurance information;
  • Characteristics of protected classifications under California or federal law, such as sex, age, race, religion, national origin, disability, medical conditions and information, citizenship, immigration status, request for leave and marital status;
  • Biometric information, such as fingerprints;
  • Internet or network activity information, such as browsing history and interactions with our and other websites and systems;
  • Geolocation data, such as device location, vehicle location and IP location;
  • Audio, electronic, visual, and similar information, such as photographs or audio or video recordings created in connection with our business activities;
  • Professional or employment-related information, such as work history, prior employer, information relating to references, details of qualifications, skills and experience, human resources data, and data necessary for benefits and related administration services;
  • Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

We use California Employee personal information for the purposes of operating, managing, and maintaining our business, managing our workforce, and accomplishing our business purposes and objectives, including for example, using personal information to:

  • Manage workforce activities and personnel generally, including for recruitment, background screening, performance management, career development, payments administration, employee training, leaves and promotions;
  • Perform identity verification, accounting, audit, and other internal functions, such as internal investigations;
  • Administer hiring, promotion, and discipline;
  • Manage payroll, wages, tax forms and filing, expense reimbursements, and other awards such as stock options, stock grants and bonuses, and provide healthcare, pensions, savings plans and other benefits;
  • Calculate insurance and other employee benefits;
  • Notify family members in case of an emergency;
  • Maintain and secure our facilities, equipment, systems, and infrastructure;
  • Protect the health and safety of our workforce and others, and conduct risk and security control and monitoring;
  • Conduct research, analytics, and data analysis to assist in planning succession and to ensure business continuity, as well as to design employee retention programs and diversity initiatives;
  • Provide an efficient means for personnel to obtain the contact information of their colleagues so they may contact them;
  • Monitor use of IT infrastructure, internet access, and electronic communication for unauthorized, unlawful, or inappropriate use;
  • Record phone calls for training, quality assurance, and legal compliance purposes;
  • Operate and manage IT and communications systems and facilities, allocate company assets and human resources, and undertake strategic planning and project management;
  • Obtain legal advice and establish, exercise or defend legal rights, and act on collection and discovery requests in the context of litigation, government investigations or regulatory audits or inquiries; and
  • Comply with law, legal process, investigations, internal policies and other requirements such as income tax deductions, monitoring, record-keeping and reporting obligations.

We reserve the right to amend this Privacy Notice to California Employees at our discretion and at any time. When we make changes to this Privacy Notice to California Employees, we will post the updated notice on this webpage with a new “Last Updated” date.

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